CD User Guide



Searching

If you know the order code you are searching for follow the steps below:-

Code Search

This can be found on the top of every page. Enter the order code you are looking for in the field provided.
The item will then appear
Click on "more info" to find price and availability.

If the Code search does not recognise your stock code, try using the Fast Order Form. This is located within the top menu of every page.


Searching when the order code is unknown

If you want to search for a product but do not know the stock code, you can use the Product Index or Keyword Search . Just follow any of the guides below.

Product Index

This is displayed on the left-hand side of every page
It will allow you to scroll through our catalogue sections to find the item you require.
To look for a printer you would select the section "Computers" and then select a category from the next sub-section.
A list of possible products will then appear at the end.
Further information on a particular item can be obtained by clicking on the product of interest.

Keyword Search
This is accessible at the top of every page.
Enter an item to search for in the field provided e.g. scanner.
A list of possible items will then appear.
Click on the item of interest.
There are limitations with this search facility as if the word "scanners" was entered, a different list of items would appear. Therefore in order to make the most of your search, please use more than one combination before deciding what item you require.


Advanced Search (Live Internet site only)
This is situated within the top menu of every page. It will allow you to search in more detail by using the following: Project Finder - Allows you to search for an area of interest e.g. Robotics. All products related to this subject will appear. Semiconductor - Enter the type you're looking for and press "Go". Capacitor Finder - Enter the value you're looking for and press "Go". Manufacturer Finder - Use this option if you're only looking for products by a specific manufacturer.

Ordering using the Maplin web site www.maplin.co.uk If you connect directly to the Maplin Web site, all of the above instructions and facilities still apply, but as you are connected directly to our interactive ordering system, you also have the following advantages on a line by line basis (note that orders created using the CDROM catalogue will still be placed via the Web site (if not printed and posted). Those who have created an order using the CD and wishing to know how to proceed should click on the help button.

Price and Availability (Maplin Website only)
The prices shown througout the CD should only be treated as a guide. For the latest prices and availability you will need to go on-line to the Maplin Website One of the advantages of shopping on the Maplin site is that we can tell you whether we have the stock you require. Once you have found the product you want, by clicking on "more info" the price and availability will also appear.

Back Orders (Maplin Website only)
If the item you require is out of stock, you can record it as a back order. This will then be sent out to you as soon as stock is available.

CD & Website

How to Place an Order
If you know the Maplin stock code(s) of the item(s) that you require, follow the steps below: -

1. Enter a stock code in the field provided at the top of every page.
2. Click on "more info" to confirm the price and availability.
3. Enter the quantity required and click the "add" icon. Repeat steps 1 to 3 to add further items to your shopping basket. (You can amend or view your shopping basket at any time by clicking on the icon at the top of the screen).
4. Click on checkout to proceed with the order.
5. Follow the on screen instructions for your method of ordering.

If you want to place an order but do not know the Maplin stock code(s), follow the steps below: -
1. Use one of our search facilities to find the product you want e.g. the product index which is located within the left hand menu of every page. For more searching options refer to our help guide under the section "How to Search".
2. Click on the sub-sections within the index to search for your product.
3. A list of possible items will then appear. Click on the product of interest or select the "more info" icon to display the price and availability.
4. Enter the quantity required and then click on the "add to basket" icon or press return. Repeat steps 2 to 5 to search for further items. (You can amend or view your shopping basket at any time by clicking on the icon at the top of the screen).
5. Click on checkout to proceed with the order.
6. Follow the on screen instructions for your method of ordering.

If you want to order a number of items and you know the stock codes follow the steps below: -
1. Click on the "Fast Order Form" which is located within the top menu of every page.
2. Enter the stock codes and quantities and press "go".
3. Contact with the Maplin Website will be made and confirmation of items ordered and their availability will appear. Click on "checkout" to proceed with the order.
4. Follow the on screen instructions.

Shopping Basket
If you have lost track of what you have ordered or have changed your mind about something, you can access your shopping basket at any time by clicking on the icon at the top of the screen. This will allow you to amend or delete the contents.

Delivery UK Orders
We provide a free delivery service to business customers and retail customers if the order value exceeds £30, including VAT. A small order charge of £2.50 will otherwise be applicable. All UK orders placed before 7 p.m. will be despatched the same day. Extra costs will apply if a guaranteed or special delivery is requested.

International Orders
All international orders are subject to a carriage charge that is calculated by measuring the final weight of an order.

Technical Info - PDF files
To access our PDF files, click on the help menu located at the top of the screen. The files are listed alphanumerically, however, a full index will be available in the near future.

Links
Find a list of Manufacturers Links by clicking on the help icon at the top of the page

Feedback
If you are having problems with our CD or would like to make any suggestions, please contact us by either clicking the "feedback" button situated at the top of the screen or by sending an email to webmaster@maplin.co.uk Your feedback will be greatly appreciated.


Copyright ©1995-2002 Maplin Electronics Ltd. All rights reserved.